Privacy Policy
🔐 Privacy Policy
Last updated: 23 July 2023
This Privacy Policy describes our policies on the collection, use, and disclosure of your information when you use our services. It explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using our website (www.oglabs.in), you agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
Company refers to OG LABS, located at Mahalaxmi Heritage 6A, Second Floor, Plot No. 76/77, CDC Purnanagar, Behind RTO, Pune, Maharashtra – 411019, India.
Website refers to OG LABS, accessible from www.oglabs.in
You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Service refers to the website and all services/products offered via the site.
Cookies are small files placed on your device that track your activity and preferences.
Personal Data means any data that relates to an identifiable individual.
Usage Data refers to data collected automatically when using the website, including browser type, IP address, pages visited, and time spent.
2. What We Collect
Personal Data
When using our website or placing an order, we may collect:
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Your name
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Email address
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Phone number
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Shipping/billing address
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Pincode
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Payment information (processed securely by third-party payment gateways)
Usage Data
We collect usage information such as:
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Your IP address
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Browser type and version
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Device type
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Pages visited
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Time and date of your visit
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Time spent on pages
3. Cookies and Tracking
We use cookies to:
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Improve your experience
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Track site usage
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Remember your preferences (e.g., login info)
You can disable cookies in your browser settings, but some parts of the site may not work properly without them.
4. How We Use Your Data
We use the data we collect to:
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Fulfill and manage orders
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Provide customer support
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Improve our website and services
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Send order updates and promotional offers (only if you opt in)
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Detect and prevent fraud
We do not sell your data to any third parties.
5. Sharing of Your Information
We may share your personal data:
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With trusted Service Providers (e.g., Shiprocket, Delhivery) for order processing and shipping
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With legal authorities when required by law
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In the event of a business transfer (e.g., merger or acquisition)
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With your consent, in specific cases
6. Retention of Data
We retain personal data only as long as necessary to:
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Fulfill your order
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Comply with legal obligations
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Resolve disputes
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Improve our services
7. Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to keep your data safe.
8. Children's Privacy
We do not knowingly collect data from children under the age of 13. If you're a parent and believe your child has shared personal data with us, please contact us so we can delete it.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any data.
10. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct any inaccurate data
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Request deletion of your data
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Opt out of marketing communications
To make such a request, contact us at the email below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the website means you accept those changes.
12. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@oglabs.in
📍 Address: Mahalaxmi Heritage 6A, Plot No. 76/77, CDC Purnanagar, Behind RTO, Pune, Maharashtra – 411019, India